Greeting someone has
never been more simple
Odoo Live Chat offers an ideal way to deliver prompt and effective support to your website visitors, guaranteeing
an exceptional customer service experience regardless of who is assisting you.
Provide answers, engage prospects,
and address issues promptly
Odoo Live Chat offers an intuitive interface and powerful functionalities that enable your team to interact with visitors on your website, resolve inquiries, and cultivate leads instantly. If your goal is to improve customer experience or increase your team's productivity, Odoo Live Chat serves as the perfect link between you and your customers, creating valuable interactions with every engagement.
Always stay updated with every message
Get alerts and access a chat interface no matter which Odoo application you are utilizing. Your conversations are consistent throughout the database, so you'll always have the chance to connect.
Assistance is only a click away
Effortlessly convert conversations into support tickets while ensuring no crucial details are overlooked. If a live chat agent encounters a problem that needs further exploration, they can generate a Helpdesk ticket directly from the chat interface. Plus, the complete chat history seamlessly transfers to the new ticket.
Change "visitors" to "clients"
Turn your website visitors into potential customers with just a few simple actions. As users navigate your site, the live chat function allows for
real-time communication, giving your team the ability to quickly respond to questions and deliver customized support. These valuable interactions
can be logged and converted into leads in your CRM application, making sure that no business opportunity goes unnoticed.
Introducing your new partner in
productivity: the chatbot
Transform your customer service experience with the Odoo Chatbot, your ultimate multitasking team member! This smart virtual assistant is engineered to deliver immediate answers and support 24/7. Wave goodbye to delays and embrace the power of seamless automation!
All the features
done right.
Pre-written replies
Use shortcuts for commonly sent messages.
Find tickets
Find existing Helpdesk tickets that correspond to a customer's problem without exiting the chat window.
Handling various channels
Set up multiple channels to adapt conversations according to the sections of your website, or to organize requests for different groups.
Integration with External Services
Activate Live Chat on a website built outside of Odoo with just a few easy steps.
Analyze and evaluate performance
Utilize client feedback to gauge satisfaction and measure team performance.
Request to chat
Engage with website visitors instantly, tailored to their current browsing behavior.
Do you want to know what Odoo can do for you?
I would like to show you, without obligation, what Odoo can do for your company.
Odoo demo
